FAQ
What Qualifies a Business as a "Diverse Supplier"?
Please refer to the Diverse Business Classification Definitions.
What Criteria Do You Use When Selecting a Supplier?
The criteria we use to select a diverse supplier are the same ones we use to select a majority supplier. This includes the ability to offer a product or service that is of high quality, competitively priced and that comes with an assurance of excellent customer service.
Is Certification a Requirement to Participate in UPS's Supplier Diversity Program?
Yes. Third-party public and/or private sector certifications are required. UPS does not accept self-certification. The company accepts certification from the following organizations and agencies:
- National Minority Supplier Development Council
- National Women Business Owners Corporation
- Women's Business Enterprise National Council
- National Gay and Lesbian Chamber of Commerce
- The Small Business Administration (SBA) - 8a/SDB Programs
Other Federal, State and/or Local Government Agency Certifications:
- Veteran (UPS needs verification from Department of Veterans Affairs, indicating honorable discharge from the armed services)
- Disabled Veteran (UPS needs verification from Department of Veterans Affairs indicating that the business owner has a service-connected disability and was honorably discharged from the armed forces.)
- Person with Disability (UPS needs copy of letter for benefits; e.g., parking placards, etc. UPS accepts documentation from federal or state agencies for organizations that employ people with disabilities.
Does Certification Ensure That I Will Be Able to Do Business With UPS?
No. Certification does not guarantee that your company will obtain business. Obtaining business is based on whether UPS has a need for your product and/or service. Another criterion is your ability to offer products and/or service and your value proposition during the Request for Proposal process.
How Can I Be Sure That My Business Meets the Supplier Diversity Process Guidelines?
Please review the Supplier Diversity Guidelines section. Corporate Supplier Diversity can also assist should you need more assistance.
I Have Additional Questions About the UPS Supplier Diversity Program; Whom Do I Contact for Answers?
Contact us at (866) 577-0632 or write:
Corporate Supplier Diversity
United Parcel Service
Building 1, Floor 5
55 Glenlake Parkway, NE
Atlanta, GA 30328
Telephone: (866) 577-0632
Fax: (404) 828-8225
Email: diversity@ups.com
